What we cannot prescribe or manage virtually
Clear Houston telehealth limitations: no controlled substance refills, no emergency care and no guarantee of prescriptions.
Immediate engagement is preferred. All prescriptions require clinical approval. No controlled medications or emergency treatment.
Practical guidance for Houston patients
Controlled prescriptions
Our service does not refill controlled substances, including opioids, benzodiazepines, stimulant ADHD medications or other controlled drugs.
Emergencies
Call 911 for chest pain, stroke symptoms, severe respiratory distress, severe allergic reactions, seizures, suicidal crisis with imminent danger or severe medical emergencies.
Situations needing examination
Some infections, severe pain, pregnancy concerns, unstable chronic illness or alarming symptoms require in-person assessment. Antibiotics, PrEP, GLP-1 and other therapies are never guaranteed.
Reviewed by the Americare clinical team before publication: medical content requires final sign-off by Dr. Nicholas Atudonyang, MD. The other organizations mentioned are geographic context, not endorsements or affiliations.
Related Houston guides
Medication safety: antibiotics obtained informally
Antibiotics sold informally or brought from abroad are not automatically safe or appropriate. Learn how to discuss past antibiotic use and recognize warning signs.
Read our Houston guide